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See who said what and turn on live captions
Two kinds of captions are involved. Names come from Google Meet’s own captions in your call window: SwitchDesk reads them and labels each line with who said it. On other call apps, the transcript labels lines by side: “Me” and “Them”. Separately, “Live captions” at the top of the notepad opens a drawer with the transcript as it’s written.
Who said what
Two settings in Settings then Meetings control it, and both are on by default:
Who said what
Show live captions
Start recording
Captions need an active recording. Record a meeting →
Click “Live captions” in the notepad
The drawer opens under your notes and rolls up as people talk. Click it again to hide it. It’s off by default; the call is transcribed either way.
Adjust the size on the fly
Use A− and A+ at the top of the drawer to nudge the text size during the call.
The SwitchDesk meeting notepad in the Black scheme during the Lumora kickoff call: your notes (Pilot: 12 seats, support team; Starts next month; Send revised proposal (Thu)) above live captions — Joe: “We'd want twelve seats to start, for the support team, starting next month.” Joe: “If the pilot goes well, we'd roll it out to all forty agents. Can you share the pilot pricing before then?” You: “Great — I'll send the revised proposal by Thursday.”.
The notepad's Ask panel during the call: "What did Joe say about seats?" — answered "Twelve seats to start, for the support team, starting next month — and all forty agents if the pilot goes well."
On other call apps
Without Google Meet’s captions there are no names to read, so lines are labeled by side: the transcript says “Me” for your mic and “Them” for the call’s audio, and the live captions say “You” and “Them”. Notes and suggested to-dos work the same way.
Caption settings
Also in Settings then Meetings:
Live text in captions
The strip under the live captions showing the sentence currently being spoken. Whatever you choose here is the default — if you show or hide it during a call, that’s remembered instead.
Caption text size
The size of the live captions and the live text under them. You can also nudge it during a call with A− / A+ at the top of the captions.