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SwitchDesk Help

Step-by-step answers for dictation, meeting notes, screen videos and your to-do list, with every setting named the way the app shows it.

Quick fixes

Three messages you might see, and what to do.

  • The emoji picker opens when you hold 🌐

    Set “Press 🌐 Key To” to “Do Nothing” in System Settings → Keyboard.

    Set up the Globe key
  • Dictation hears nothing with the lid closed

    Choose your USB or external mic under “Input device” in Settings → Dictation.

    Fix dictation and microphone problems
  • Create Video shows no screens

    Couldn't list screens — is Screen Recording allowed in System Settings?

    Switch SwitchDesk on in Privacy & Security → Screen & System Audio Recording.

    Fix Create Video problems

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All 16 articles, by topic.

Updated Oct 5, 2026

Still stuck?

Email support with a diagnostics report.

In SwitchDesk, open Settings then Dictation, scroll to the bottom and press “Copy Diagnostics”. It copies your build, your macOS version and one line per recent dictation session, never what you said. Then email support@abstrakt.group and paste it in.

SwitchDesk is a Mac app

Send yourself the download link, then open it on your Mac.

switchdesk.org/download

Or scan it with your phone’s camera.