Skip to content

How to give Claude Code access to your calls

What you’re building was often decided on a call. Connect Claude Code to SwitchDesk and it can search your calls and read what the customer asked for before it writes a line. It works over MCP or the switchdesk CLI, and your key stays in the macOS Keychain.

Download for Mac14-day free trial
  • No bot in your call
  • Recorded on your Mac
  • About 5 minutes to set up
Claude Code SwitchDesk

Find the call where Lumora asked for CSV export and list what they want.

Read Lumora kickoff · Oct 7

From the Lumora kickoff: one CSV per team, UTF-8, dates as YYYY-MM-DD, and a column for the agent’s name…

Illustration: Claude Code answering from a call SwitchDesk recorded.

Why give Claude Code your calls

Requirements drift between the call and the code. When Claude Code can read the call itself, it works from what was said, and you stop pasting notes into the terminal.

What to ask Claude Code

  • “Find the call where Lumora asked for CSV export and list exactly what they want.”

    ReadsSearches your calls and reads the one it finds.

  • “Write the decisions from yesterday’s design review into docs/decisions.md.”

    ReadsReads the call’s notes. Claude Code writes the file; SwitchDesk only supplies the call.

  • “What bugs did customers mention on calls this week?”

    ReadsSearches this week’s calls and lists them with the call each came from.

  • “Add a SwitchDesk to-do for each follow-up from that call that isn’t code.”

    ChangesAdds them to your list, or sends them as one card to approve.

Set it up

  1. SwitchDesk on your Mac

    Record a call

    Install SwitchDesk and record your next call: click Record Meeting in the menu bar, or Record on the countdown pill when the call starts. When it ends, the notes are ready: a summary, action items and the transcript.

  2. SwitchDesk and Claude Code

    Connect Claude Code

    On your Mac, open Settings → AI Access → Connect an AI → Terminal & coding tools (CLI). Then in Terminal: npm install -g switchdesk, switchdesk login (paste the key), and claude mcp add switchdesk -- switchdesk mcp. Full Claude Code setup.

  3. SwitchDesk on your Mac

    Switch on “Share meetings & notes with your AIs”

    It’s in Settings → AI Access. Enter the code we email you on “Confirm it’s you”. When SwitchDesk offers to include the past calls on this Mac, say yes to give Claude Code your history.

  4. Claude Code

    Ask about a call

    Start with something you can check, like “Find the call where Lumora asked for CSV export and list exactly what they want.”

You can also read calls straight from the terminal: switchdesk meetings search "csv export", switchdesk meetings list --since 7d, switchdesk meetings get ID, and switchdesk meetings transcript ID when transcripts are allowed.

Want exact words? Tick “Include full transcripts” in the same place. SwitchDesk warns: “Other people’s exact words.” Then give Claude Code Full control, or switch Transcripts on in Fine-tune. Summaries, action items and your own notes don’t need it.

What Claude Code can and can’t see

From your callsClaude Code
Summaries and action itemsYes, once you share your calls
Your own notes from the callYes
Search across every shared callYes
Full transcriptsOnly with “Include full transcripts” and Full control
The audioNever
Calls marked “Never share this call”Never
Editing or deleting your notesNever

Every call Claude Code makes shows up in Activity on your Mac. Revoke ends the connection at once.

Which calls work

Any call whose audio plays through your Mac: Google Meet, Zoom, Microsoft Teams, in the browser or the app. SwitchDesk records your voice and theirs on separate tracks, so there’s no bot in the participant list. On Google Meet in Chrome, it also names who said what. How SwitchDesk records calls.

Published . Connect Claude Code to your to-do list →

Claude Code and your calls: questions

How AI Access works →
Can I read my calls without MCP?
Yes. The switchdesk CLI has the same access: switchdesk meetings search, list, get and transcript. Add --json for scripts.
Should Claude Code read full transcripts?
Only if you need exact words. Summaries, action items and your own notes cover most work. Transcripts hold other people’s exact words, so they need Full control and a second box on your Mac.
Can Claude Code hear my calls?
No. Claude Code never gets audio. It reads the notes SwitchDesk writes after each call: the summary, the action items and your own notes, plus full transcripts only if you allow them.
Does a bot join my call?
No. SwitchDesk records your mic and your Mac’s call audio on separate tracks, so nobody on the call sees a bot. It doesn’t announce itself, so tell people you’re recording; laws vary by place.
Which call apps does this work with?
Any call whose audio plays through your Mac, in a browser or in an app like Zoom or Microsoft Teams. It’s tested most with Google Meet in Chrome, where it also names who said what. Elsewhere, transcript lines read Me and Them.
Can I keep a call private?
Yes. Mark the call “Never share this call” and it’s never copied. Switching off “Share meetings & notes with your AIs” removes everything shared.
Can Claude Code change or delete my meeting notes?
No. Meeting access is read-only. Claude Code can add to-dos from a call if you allow it, but the call’s notes stay as SwitchDesk wrote them.
What does it cost?
AI Access is part of Pro: $18/mo billed yearly, or $23 month to month. The 14-day trial is Pro, so it includes AI Access. The trial includes 10 hours of meeting notes. See pricing.

Build what the customer actually asked for.

How SwitchDesk records calls →

SwitchDesk is a Mac app

Send yourself the download link, then open it on your Mac.

switchdesk.org/download

Or scan it with your phone’s camera.