Loom free plan 2026: limits and alternatives

Disclosure: SwitchDesk is our app, and it’s one of the options below. It does dictation, meeting notes, screen videos and your to-do list, in one Mac app.

Loom’s free plan is called Starter, and in 2026 it gained a limit on users. Below is what it allows, from Loom’s pricing page and help center (read Oct 5, 2026), and what to use when it stops fitting.

What Loom Starter includes

Fig. 1 has the limits. Here’s what happens when you reach them, and what else comes with the plan:

• At 25 videos, you can’t record new ones. Nothing is deleted. The same applies if you downgrade from a paid plan with more than 25.
• At 5:00, the recording ends and the video’s share page opens. A timer counts down from 5:00 while you record.
• Also included: transcriptions in 50+ languages, comments and reactions, and viewer insights.

One wrinkle: Loom’s Starter FAQ counts “videos and screenshots” toward the 25, while its pricing page and storage article say screenshots are unlimited. If you take a lot of screenshots, keep an eye on the count.

If you’re near the limit, the practical options are to delete videos you no longer need, re-record somewhere else, or pay.

What changed in 2026

The new limit is about people, not videos. Loom’s Starter FAQ says that if your account is integrated with Atlassian systems, Starter is limited to 10 users. That covers accounts that signed up after February 2026, and older accounts once they’ve been integrated. Workspaces that haven’t been integrated still list up to 50 Creator Lite accounts.

When Starter is enough

It works if your videos are short answers, like a bug report or a quick reply, and you keep fewer than 25 at a time. It stops working when:

• a walkthrough runs long and the recording ends at 0:00, mid-sentence;
• you need the MP4 for a course, a client or your own archive;
• a team on a new account grows past 10 people.

What to use instead

Loom Business, if Loom fits the rest of your work

Business removes Starter’s limits. The paid plans, as of Oct 5, 2026:

The Mac’s built-in recorder, if you only need a file

Press ⇧⌘5 and record. You get a file on your Mac with no length limit from Loom, but no link: you upload and share it yourself. Apple’s guide offers microphone choices only, so your Mac’s own sound isn’t in the recording.

Moving off Starter: a short checklist

1. 01

   See how close you are to 25.

   Loom shows how many videos you’ve recorded next to the search bar in your Library.

2. 02

   Decide which videos you need as files.

   Starter can’t download. On Business, creators and admins can download each video as an MP4, so upgrade for a month or re-record the few you need.

3. 03

   Record the next one somewhere that keeps the file.

   Then paste the new link wherever the old one lived: the doc, the ticket, the onboarding email.

SwitchDesk as a Loom alternative →How Create Video works →SwitchDesk vs Cap →